AI DISCOVERY FOR HOSPITALITY
Connected marketing and custom AI agents for hospitality. From search and creator-led discovery to guest conversations, direct bookings and repeat visits.
See who gets recommended, where your brand is missing, and what to improve next.
YOU’RE ON THE LIST
We’ll test your brand against real customer discovery queries and send the results to your email.
BUILT FOR THE WAY PEOPLE DISCOVER
Hotels & resortsRestaurantsTravel brandsHospitality techONE CONNECTED GUEST JOURNEY
Help the right guests discover you, keep the conversation moving, and learn what brings them back.
DISCOVERY
Help guests find your business through organic search, local listings and AI recommendations. Understand how visibility changes across locations, questions and travel intentions.
Explore three discovery questions ↗TRUST & CONSIDERATION
Plan influencer collaborations, review visits and useful content around what makes your property or experience worth choosing. Connect that attention to your website and enquiry journey.
CRM & CONVERSATIONS
Organise customer conversations, contact history, replies and follow-ups in your CRM. Give your team a clearer view of who needs a response and what has already been discussed.
From a first question to a booking: connected channels, clear ownership and timely follow-up.
GUEST RETENTION
Build relevant offers and follow-up journeys using consented guest preferences and visit history. Stay in touch with past guests and create opportunities for repeat stays and visits.
Personalise the next invitation around the guest, the occasion and the season.
CUSTOMER INSIGHTS
Identify recurring questions, booking objections, unanswered enquiries and common reasons guests drop out. Turn those patterns into clearer content, better responses and priorities your team can test.
Learn from enquiries, feedback and lost opportunities—not just completed bookings.
COMPETITOR MONITORING
Track competitor prices and booking conditions, with reports and alerts when relevant changes occur. Compare like-for-like dates, room types, occupancy, taxes and cancellation terms.
Time-stamped observations to support your decisions. Your team stays in control of pricing.
BUILT FROM SCRATCH FOR YOUR BUSINESS
We design agents around your information, tools and processes: classify enquiries, draft replies, organise follow-ups, surface guest insights and monitor market changes.
Each project defines the connected systems, permissions, human handoffs and measures of success. Start with one useful workflow, then connect what comes next.
Start with discovery. Build the bigger picture.
Get My Free AI AuditGREAT HOSPITALITY. HARDER TO FIND.
You’ve built an experience worth choosing. These are the discovery gaps we help you understand—and where to start closing them.
Your website and guest reviews may tell a strong story, yet an AI assistant can leave your brand out of its recommendations.
The customer queries where you appear, where you don’t, and how your brand is described.
When the answer points to an online travel agency, you may lose an opportunity for a direct booking and a direct guest relationship.
Where intermediaries appear instead of your website, and opportunities to strengthen direct discovery.
Other hotels, restaurants or travel brands can become part of the conversation before a customer even compares their options.
Who appears across the queries we test, how they’re presented, and which gaps deserve a closer look.
Your team already manages your website, listings and campaigns. AI discovery adds new questions without an obvious priority list.
Three focused opportunities, grounded in your audit, so you can decide what to work on first.
Start with clarity, not another guess.
Get My Free AuditTHE NEW FRONT DOOR
A memorable stay. A table worth traveling for. A local experience that feels like a find.
AI assistants can shape the shortlist before a traveler ever reaches your website. If competitors and booking platforms appear in the answer, your brand may miss a chance to be considered.
See where your brand standsA scripted example. Fictional hotels. No live AI search.
Different questions. Different shortlists.
Illustrative conversation
YOUR FREE AI VISIBILITY AUDIT
A focused snapshot of how your brand appears in AI discovery, with practical opportunities to explore.
Where your brand appears, where it’s missing, and how AI assistants describe your business.
Which competitors surface alongside you—or instead of you—across the queries we test.
Where online travel agencies or intermediaries are suggested in place of your own website.
Three specific, prioritized opportunities to strengthen how your brand is discovered and understood.
A directional snapshot, not a ranking guarantee. AI answers vary by query, location, assistant and time.
FROM QUESTION TO CLARITY
Send us your website and the market you serve. Tell us what matters most to you.
We check relevant customer discovery queries for brand mentions, competitors and booking paths.
Receive your audit by email, with three opportunities to consider. No meeting required.
HOSPITALITY, IN ALL ITS FORMS
Whether you welcome guests or help the industry serve them, discovery starts before the first click.
Be considered for the next stay.
Show up in the search for a great table.
Find your place in the next itinerary.
Understand how buyers find solutions.
YOUR NEXT GUEST STARTS SOMEWHERE
Get a clearer picture of your brand’s AI visibility.
Check My AI Visibility Free audit. Practical insights. No meeting required.